Terms of Service, version 1.6

§1. Definitions

• Service Provider: LowekStudio Krystian Rygiel, Polish tax ID (NIP) 9512469584, operating under the PetsyPlanet brand
• App, the PetsyPlanet mobile application available on iOS and Android
• User, an individual using the App who is at least 16 years old
• Account, the User's individual account within the App
• Content: all data entered by the User into the App

§2. General provisions

By using the App you agree to these Terms of Service. If you do not accept these Terms, you may not use the App.

The App helps carers with everyday pet care and documenting pet health. Information and summaries are supporting tools. PetsyPlanet does not replace veterinary consultation.

2.1. What the App does

• Your pet’s records let you log vaccinations, parasite protection, medication, visits, planned appointments and weight, as well as feeding and walks. The person entering data is responsible for its accuracy, including doses, dates and settings. Agree treatment with your vet.
• The breathing counter converts breaths you mark manually into breaths per minute and displays measurement history. It does not automatically measure breathing, diagnose disease or confirm that a pet is healthy. You enter the vet’s threshold and instructions yourself. Do not wait for an App message if your pet needs help.
• Reminders depend on the data you enter, permissions, phone settings, network access and the operating system. They may arrive late or fail to arrive. Do not rely on them as the only way to track medication or appointments.
• You can use some features as a guest. Pet records are then stored locally on your device, without a cloud backup. Removing the App or its data, or losing the phone, may cause these records to be lost. An Account enables synchronisation; changes made offline need to synchronise later.
• When signed in, you can generate a pet health report as a PDF. It presents recorded data and is not a document issued by a vet. A vet invitation lets a person with the link complete the specified visit record. It does not book an appointment or provide a veterinary consultation through PetsyPlanet.

2.2. Sharing and QR tags

• You can invite someone to view or edit records for one or all of your pets. The recipient uses their own Account. Choose the scope and role carefully; the owner can change permissions or revoke access.
• An active QR tag opens a page accessible to anyone with the link or code. You choose which fields are visible in the tag settings. Do not enter information you do not want finders to see. You can disable the tag or change its link, invalidating the previous code.
• A missing-pet listing may expose the contact details and location you provide. Check them before publishing. Tags, sightings and listings do not guarantee recovery and do not replace contacting the appropriate services.

§3. Registration and account

Full use of the App requires an Account. Users:

• Must provide accurate information during registration
• Are responsible for the security of their login credentials
• Must notify the Service Provider immediately of any unauthorised access to their Account
• May not share their Account with third parties (sharing is handled via the invitation mechanism)

§4. Free of charge and partner content

The app is free to use and requires no fees or subscriptions. We fund the service through the partner content described below.

We display partner content in the app, banners and offers from pet shops and services. Such content is labelled as sponsored. We count its impressions and clicks in order to settle accounts with the partner; we do not share your personal data or your pet’s data with partners.

Notifications include independent categories:

• Health and care reminders, including medication, vaccinations, parasite protection, walks and breathing measurements. You configure them in the App.
• Partner notifications. Sent only after separate consent, which you can withdraw at any time in Settings → Notifications. Withdrawing it does not turn off health reminders.
• “Messages from PetsyPlanet”: tips, news and information about our animal-help campaigns, sent by email and as push notifications. Sent only with your consent, which we ask for after your first sign-in and which you can change in Settings. Every such email contains a one-click unsubscribe link.
• Feeding notifications: a reminder about your pet's meal and a message that a co-carer has just fed them, so the pet is not fed twice. Sent only when you have feeding turned on.
• Community notifications, when the feature is available: a reply to your question or your answer being marked helpful. You can turn these off separately in Settings → Notifications.

We send “Messages from PetsyPlanet” push notifications no more than 2 times within 30 days, and partner notifications no more than once every 7 days per device. Withdrawing consent takes effect immediately and requires no contact with us.

Regardless of marketing consents, we send service messages, meaning information about security, changes to the Terms or the Privacy Policy and matters concerning your Account. They contain no advertising.

§5. Feeding and the food catalogue

The feeding feature suggests portions, a meal layout and daily calorie needs. Everything it shows is a suggestion for information only. The App calculates it automatically from the data it has: the pet's latest weight, age and species, and the food's calorie content. It is not nutritional or veterinary advice and does not take the health of a particular animal into account.

You decide what and how much your pet eats. In case of illness, pregnancy, nursing, overweight, underweight, a veterinary diet or any doubt, consult your vet about feeding. Watch your pet and weigh it regularly, and when its weight or condition changes, adjust portions regardless of the App's suggestions.

Food catalogue:

• Food data (calorie content, type, packaging, pack size, life stage) comes from publicly available manufacturer and online shop websites. It may contain errors or become outdated, e.g. after a recipe change. The information on the food packaging prevails. Please report errors to hi@petsyplanet.pl.
• When the label gives no calorie content, the App estimates it from the analytical constituents. Such a result is an approximation.
• Food names and trademarks belong to their owners. A food's presence in the catalogue or its position on the list does not mean a recommendation, a quality assessment or a partnership with the manufacturer. Sponsored content is labelled as described in §4.
• When you add your own food, you are responsible for the accuracy of the data you enter. You also agree that, after review, we may make its data (brand, name, type, packaging, calorie content and composition) available to other Users in the catalogue. None of your personal data or your pet's data goes into the catalogue.

To the extent permitted by law, the Service Provider is not liable for the consequences of feeding a pet according to the App's suggestions, including underfeeding, overfeeding, weight changes and health problems, or for errors in food data provided by manufacturers, shops or other Users.

§6. User data

Users retain full ownership of all Content entered into the App. The Service Provider makes no claim to ownership of user data.

Users warrant that they have the right to enter data about other individuals (e.g. a co-owner) and have obtained their consent.

§7. Prohibited activities

Users must not:

• Share the App or its data with individuals who have not consented
• Use the App for commercial purposes without the Service Provider's consent
• Reverse-engineer, decompile, or modify the App
• Enter false or misleading data
• Infringe the rights of other users or third parties

§8. Service availability

We work to keep the App functioning properly. Availability may be limited by maintenance, outages, network access or device settings. Report problems to hi@petsyplanet.pl. We do not guarantee uninterrupted availability.

§9. Limitation of liability

To the extent permitted by law, the Service Provider is not liable for:

• Health decisions made based on information from the App
• The consequences of feeding a pet according to the App's suggestions, and errors in the food catalogue data (see §5)
• Losses arising from delayed reminders (e.g. system notification failures)
• Data loss caused by the User's own actions or device failures
• Third-party content accessible via links in the App

These Terms do not exclude or limit liability that cannot legally be excluded, or statutory consumer rights.

§10. Termination

Users may at any time:

• Request account deletion in the App settings. The effects on Community content are described in the “Community” section (when the feature is available); the Privacy Policy explains data deletion and exceptions.
• Before deleting your Account, generate a pet health report as a PDF. You can request a copy of your personal data at hi@petsyplanet.pl; a PDF report does not replace exercising this right.

§11. Changes to the Terms

We will notify you of material changes at least 14 days before they take effect, by email or in-app notification.

§12. Governing law

These Terms are governed by Polish law, without prejudice to mandatory consumer rights, including protection under the law of the consumer’s habitual residence where applicable. This does not restrict the right to bring claims before a competent court. Information on alternative consumer dispute resolution and competent bodies is available in the European Commission’s Consumer Redress in the EU portal: consumer-redress.ec.europa.eu. This information portal is not the former ODR complaints platform.

§13. Contact

Email: hi@petsyplanet.pl